📌 Note: The screenshots and settings shown in this article may not match what you see in your own platform, as Rosterfy is highly customisable. If you need guidance specific to your setup, please contact our support team.
Selecting the correct check-in method ensures accurate attendance tracking and a smooth arrival process for your Events and Shifts. Depending on the size of the Event, the venue, available electronic devices, and whether you need to collect waivers or other forms, you can configure your settings to automate check-ins or have Team Leaders manage them manually.
Check-In Methods
Check-In method | Best used for | How it works | Forms allowed? |
Global Kiosk Mode
| Fast check-in for all Shifts across the organisation on the day.
| Volunteer scans their personal account QR code using the kiosk camera.
|
❌ |
Kiosk Mode | Fast check-in locked to all Shifts inside one specific Event.
| Volunteer scans their personal account QR code using the kiosk camera.
|
❌ |
Self Check-In
| Flexible check-in via the Volunteer's own device.
| Volunteer uses their own phone (Email link, QR code, mobile app or portal).
|
✅ |
Manual Check-In | Performed manually by a Event or Shift Leader. | Event or Shift Leader checks-in Volunteer via the User Portal or the Shift Volunteers List.
|
✅ |
Leader Types
There are four leader types:
Event Leader: Admins can designate a User as an Event Leader to manually process attendance for any Shift within an Event. The Event Leader must be actively rostered on and checked into the respective shifts to manage other Users. Event Leaders are identified by a black star. See the Add an Event Leader article for more information.
Shift Leader: Admins can designate any User as a Shift Leader to handle manual attendance and profile updates via attached check-in or attendance forms. Shift Leaders can only manage Users confirmed for their specific Shift. Shift Leaders must be actively rostered onto the Shift and checked in themselves to access these tools on-site. Shift Leaders are marked with a green star icon. See the Add a Shift Leader article for more information.
Team Leader: Assigning a User as a Team Leader allows them to self-allocate to Shifts as a Shift Leader through the User portal, rather than requiring an Administrator to manually assign them to an Event or Shift. Once rostered and checked into a Shift, a Team Leader holds the same permissions as a Shift Leader, allowing them to manage attendance and update user forms for that Shift. See the Add a Team Leader article for more information.
Group Leader: A Group Leader is created by Admins to help manage team schedules. Group Leaders can view member information and add or remove members from Shifts. When they assign someone to a Shift, the system automatically triggers the Shift automation and sets the member to the default status. If a Group Leader is also responsible for checking members in, they must be added to the Shift as the Shift Leader. See the Add a Group Leader article for more information.
Which Check-In Method Should I Choose?
See the following scenarios to decide which one is right for your Event:
📱"I want a fast check-in at our main entrance where anyone scheduled today can just scan their QR code and walk in."
👉Use Global Kiosk Mode.
📋 "I am setting up a check-in table at a venue and I only want it to process volunteers who are scheduled for that specific Event."
👉 Use Kiosk Mode.
👩💻 "I have a smaller Event today and don't want to set up devices for check-in. I also need volunteers to sign a safety waiver when they arrive."
👉 Use Self-Check-In.